Frequently Asked Questions
Got questions? We’re here to help! If you can’t find the answer you’re looking for below, feel free to contact us and we’ll be happy to assist.
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About the Nails
Are the nails handmade?
Yes! Every set is carefully handmade and hand-painted, ensuring each design is unique.
How many nails come in a set?
Each set includes 10 handmade press-on nails, designed to fit one full set of fingers.
Are the nails reusable?
Yes! Our press-on nails are reusable as many times as possible if removed carefully. Proper removal will help preserve the nails for future use.
Nail Sizing
How do I figure out my nail size?
You can measure your nails at home using a soft measuring tape or the tape method. Measure the widest part of each nail in millimeters (mm) and match your measurements to our size chart.
For step-by-step instructions, please visit our Nail Sizing Guide.
What do I do if none of the standard nail sizes fit my nails?
No problem! If your measurements don’t match any of our standard sizes, you can choose the custom sizing option and provide your measurements when placing your order.
What if a nail doesn’t fit perfectly?
If a nail feels slightly too wide, you can gently file the sides using the nail file included in your kit for a more comfortable fit.
Application & Removal
What comes in the application kit?
Each order includes your press-on nail set, as well as a complimentary application kit which contains:
• Nail glue
• Adhesive tabs
• Nail file
• Cuticle stick
• Alcohol wipe
How long do the nails stay on?
With proper application, our press-on nails can last anywhere from 4 days –2 weeks. Longevity may vary depending on your lifestyle and daily activities.
Can I shower or wash my hands with press-on nails?
Yes! Once applied, you can wash your hands and shower normally. However, for best results, avoid excessive water exposure for 1 - 2 hours after application.
How do I remove press-on nails safely?
Soak your hands in warm, soapy water for 10–15 minutes to loosen the adhesive. Then gently lift the nails using the cuticle stick. Never force the nails off.
Orders & Shipping
How long does it take to process and ship my order?
Each set is handmade to order, so please allow 3–7 business days for processing before your order ships.
Shipping times vary depending on your location and the shipping method selected at checkout.
Do you offer refunds or exchanges?
Due to hygiene reasons and the custom nature of our products, all sales are final. We do not offer refunds or exchanges once an order has been processed.
If there is an issue with your order, please contact us and we’ll do our best to help resolve it.